Refund Policy

Every new account gets a 7-day free trial with no charge and no payment details required. You can try Dukaan Manager risk-free and decide whether to subscribe before any money changes hands.

Once you subscribe, your payment covers access for the selected billing period, and access is granted immediately upon successful payment. Because of this, subscription payments are generally non-refundable once a billing period has started.

We will issue a full refund if:

• You were charged more than once for the same billing period (a duplicate charge).
• You were charged in error, for the wrong amount, or after you had already cancelled.

At our discretion, we may also offer a prorated credit or refund if a technical issue on our side prevented you from using the service for a significant part of your billing period.

To request a refund, contact us via our Contact Us page within 7 days of the charge, with your registered mobile number and the payment reference/transaction ID. We will review and respond within a few business days.

Approved refunds are processed back to the original payment method (e.g. your EasyPaisa account) within 7–10 business days, though actual arrival time can depend on your payment provider.

You can stop your subscription at any time — simply don't renew payment when your current billing period ends. Cancelling does not automatically refund the current, already- paid period.